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Frequently Asked Questions

How can I track my order?

You can use our Track Your Order page for it. 

If you haven't received an order confirmation email or email with your tracking info - please contact us with your order number and address. 

How can I cancel or change my order?

We are able to make any changes to an order or cancel it during 1-3 business days since it has been placed, if it was not sent yet. 

Contact us and we'll be happy to help you with your order.

How long doest it take to get my order?

It takes around 1-2 weeks to modifiy the watch and process your order, then 10-20 business days for delivery with Standard shipping and 2-10 business days with Express shipping. 

Where will my order be shipped from?

We will fulfil your order from our office in Poland. 

If you've got any questions in regards to shipping please feel free to contact us

How to use automatic watch?

Automatic watches use motion of your body to work, so you don’t need to wind it up or put a battery inside.  

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